All merchandise, in the original condition, is returnable for a full refund within 10 days of receipt of goods.
Exchanges are allowed within 30 days of purchase and subject to a 25% restocking fee.
Custom sized rings are not returnable.
Thank you for visiting and shopping at www.andrewsarosi.com. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates.
Shipping charges for your order will be calculated and displayed at checkout.
We ship all orders via UPS or FED Ex. All packages are insured and a signature is required upon receipt.
*Overnight delivery is only available for orders with delivery address within the continental United States.
*NOTE: We do not ship to PO boxes or APO/FPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
International shipping, Customs, Duties and Taxes
International orders (outside of the United States) are currently shipped with UPS, FED EX or DHL. All applicable duties, tariffs, and customs fees are the responsibility of the customer. Packages are insured and a signature is required upon receipt. Once the order has been scanned and delivered by the courier, it will be considered the customer's responsibility.
For any specific needs for shipping internationally, please email us at firstname.lastname@example.org.
All packages shipped in the state of California will be charged the sales tax percentage for the county of the shipping address. All packages shipped outside of California are not charged sales tax.